1. Be an active listener no matter the situation. Whether the purpose of your communication is to provide guidance, set goals, or issue discipline, it cannot be a one-way conversation. Great leaders are great listeners.

2. Tailor your communication. This goes beyond just knowing your audience. To lead effectively means to understand how to communicate effectively. Spend some time thinking about who you're speaking with (not “speaking to”), and the best way to engage with them before doing so.

3. Communicate regularly. Ongoing feedback is a necessary part of fostering a productive environment and employee growth; excellent managers act as a support system when leading.

4. Keep things simple. Regardless of how difficult or complex a situation might be, be clear and succinct to avoid confusion and misunderstandings.

5. Be approachable. If you're welcoming, present, and positive, your communications will be heard and followed. Likewise, employees will be more willing to listen to you and leverage your advice to help the company succeed.