frequently asked questions. answered.
How do you provide affordable and effective legal assistance to businesses that may not have a significant legal budget, if any?
Unlike our competitors, we don't over-staff cases or suffer from billable hour goals (which needlessly and selfishly drives up the cost for clients). Instead, we spend substantive time with our clients to learn their business and values, and provide effective, efficient, and practical solutions they can employ. We also use technology to integrate our systems and avoid re-inventing the wheel (which also unfairly and needlessly results in passing inflated costs onto clients).
What is your approach to fees and alternative fee arrangements?
We understand the stress, headaches, and natural avoidance business owners and managers face when dealing with legal issues. That's why we take a down-to-earth approach and don't charge our clients every time we get on a call or send an email. To that end, we offer value-based fee arrangements, budgets, and package options so our clients know what they're getting from inception through finalization.
As a small business, what services do we need?
We understand you want to ensure you're setting up and running your business properly to avoid costly, time-consuming, and stressful issues later on. We will review, assess, and draft your policies and employee handbook, ensuring they are the right fit for your company's values. Additionally, we can assist with what and how you pay your employees, help with implementing proper breaks and leave time, examine your contracts and agreements, and walk you through on-boarding, termination, and everything in-between.
Can you handle more complex matters involving litigation or dispute resolution?
Yes - depending on your business and the issues you're facing, you may require assistance with defending against discrimination or harassment claims, prosecuting non-compete or trade secret matters, recovering money due to employee theft or fraud, dealing with governmental entities, or setting up workplace-violence protection plans. We have vast experience in these areas and our approach is to resolve matters before engaging in litigation.
What type of clients do you typically represent?
Many of our clients are small businesses. Others include companies needing legal services focused on the workplace but are overpaying or unhappy with their current providers, companies without workplace counsel they can partner with, and companies looking for a new way to engage legal services: modern, efficient, practical, effective, and focused on timely/constant communication.
What industries are you familiar with (i.e., your clients' industries)?
We've worked with clients in almost every industry, including the following: hospitality, retail, energy, transportation, telecommunications, technology, sports, entertainment, restaurants, financial services, education, healthcare, manufacturing, and staffing. Many workplace issues are common across industries and we therefore likely have direct and relatable experience. However, we are not ego-driven and recognize what we don't know - in which case we have vast resources and an extensive network we can leverage to assist with our clients' legal issues, whatever they may be.
What type of investigations do you conduct, and do you offer post-investigation strategies?
We handle employee charges, employee misconduct and wrongdoing, white collar issues, litigation defense, security assessment, harassment and discrimination, wage and hour, and other workplace protection. Yes - unlike many of our competitors, we also provide post-investigation advice and counsel. It's not enough to just relay findings of an investigation - it's just as important our clients become better, more efficient, and safer after the investigative process.
Do you provide non-traditional "employment law" services involving the workplace, such as white collar, starting-up, or traditional business law services?
Yes, we have the experience, knowledge, and ability to handle white collar matters such as prosecuting employee theft (e.g., trade secrets, fraud, or embezzlement), working with law enforcement for outside investigations, providing advice & counsel to avoid white collar crime or actions against our clients, and engaging in criminal defense or litigation when required.
We also assist with business formation, lease review, onboarding employees, proper wage and hour treatment, drafting policies, and creating a workplace reflective of our clients' mission and values.
What if I have a question about my bill?
While we always strive to provide a budget, set pricing, or a clear estimate of our service costs, the last thing our clients want is a surprise charge or higher-than-expected bill. Rather than hide behind an accounting department or blame overzealous attorneys for potential over-billing, we welcome constant communication with our clients to set and maintain expectations, and ensure our clients are happy with our services. We believe in transparency and quickly resolving any billing issues, and welcome dialogue related to what clients pay for our services.